Homeward is rearchitecting the delivery of health and care in partnership with communities everywhere, starting in rural America. Today, 60 million Americans living in rural communities are facing a crisis of access to care. In the U.S. healthcare system, rural Americans experience significantly poorer clinical outcomes. This trend is rapidly accelerating as rural hospitals close and physician shortages increase, exacerbating health disparities. In fact, Americans living in rural communities suffer a mortality rate 23 percent higher than those in urban communities, in part because of the lack of access to quality care.
Our vision is care that enables everyone to achieve their best health. So, we’re creating a new healthcare delivery model that is purpose-built for rural America and directly addresses the issues that have historically limited access and quality. Homeward supports Medicare-eligible beneficiaries by partnering with health plans, providers, and communities to align incentives – taking full financial accountability for clinical outcomes and the total cost of care across rural counties.
As a public benefit corporation and Certified B Corp™, Homeward’s mission and business model are aligned to address the healthcare, economic, and demographic challenges that make it challenging for rural Americans to stay healthy. Our Homeward Navigation™ platform uses advanced analytics to connect members to the right care and local resources that address social determinants of health and improve holistic health outcomes. Since many rural communities lack adequate clinical capacity, Homeward also employs care teams that supplement local practices and reach people who cannot otherwise access care.
Homeward is co-founded by a leadership team that defined and delivered Livongo’s products, and backed most recently by a $50 million series B co-led by Arch Ventures and Human Capital, with participation from General Catalyst for a total of $70 million in funding. With this leadership team and funding, Homeward is committed to bringing high-quality healthcare to rural communities in need.
The Opportunity
Join us in tackling healthcare for rural America! We’re seeking a Product Manager who is passionate about having positive societal impact starting at the local level, solving issues of health inequity for communities that have been perennially underserved.
What You'll Do:
- Lead product roadmap prioritization and execution in line with company objectives for Care Pathways - how we intend to engage and serve members to support them in achieving their best health
- Help drive early experiments and collaborate on areas such as technology enablement, workflow, lifecycle marketing, solution feasibility and success measures
- Lead the solution design, development and delivery of care pathways while ensuring we offer a compelling and cohesive end-to-end member experience across multiple channels, touchpoints and program offerings
- Work cross functionally to define and deliver member centric, outcomes oriented solutions and experiences that scale
- Work with Data, Clinical Strategy, Engineering, Design, Member Engagement and Operations to drive programs, features and experiments from 0-1 (concept to launch) including any buy vs. build assessments and relevant integration efforts
- Share responsibility for building, measuring, and reporting against fundamental business drivers like revenue and ROI
- Collaborate closely with product design, user research and member engagement to understand existing and future Homeward member, care team and provider value propositions and flows in order to lay out a thoughtful, well-crafted care pathway experience strategy
- Help shape Homeward's product development process as we grow
What you bring:
- 5+ years of experience building and delivering successful products and showing strong experience with end-to-end discovery and delivery of complex feature sets
- Experience and passion for building products from scratch (0-1) ideally at a healthcare company or startup
- Ability to translate clinical and member strategy to outcome oriented solutions
- An affinity for experimentation, including hypothesis generation, collaboration on experiment design, testing, and results analysis
- Demonstrated ability to work closely with cross-functional teams, including Design, Engineering, Engagement, Clinical Strategy, Data Science, Analytics, Commercial, Operations, and external partners and clients
- A metrics and data driven approach with the ability to set and track success metrics that are linked to company goals and using data insights to guide product decision making
- Ability to embrace ambiguity and break down complex opportunities into compelling solutions
- Exceptional project management skills, with superb attention to detail
Bonus Points:
- Experience developing clinical solutions
- Experience working in value-based care
- Experience working in rural markets and/or with older adults
What Shapes Our Company:
- Deep commitment to one another, the people and communities we serve, and to care that enables everyone to achieve their best health
- Compassion and empathy
- Curiosity and an eagerness to listen
- Drive to deliver high-quality experiences, clinical care, and cost-effectiveness
- Strong focus on the sustainability of our business and scalability of our services to maximize our reach and impact
- Nurturing a diverse workforce with a wide range of backgrounds, experiences, and points of view
- Taking our mission and business seriously, but not taking ourselves too seriously– having fun as we build!
Benefits:
- Competitive salary, equity grant, generous paid time off
- Comprehensive benefits package including medical, dental & vision insurance with 100% of monthly premium covered for employees
- Company-sponsored 401k plan
- Flexible working arrangement
The base salary range for this position is $120,000 - $165,000 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, location, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work at Homeward Health. This role is eligible for an annual bonus, stock options, as well as a comprehensive benefits package.
At Homeward, a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you have yet to gain experience in the areas detailed above, we hope you will share your unique background with us in your application and how it can be additive to our teams.
Homeward is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Homeward is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
