Community Engagement Manager

POSITION TITLE:  Bilingual Community Engagement Manager

DEPARTMENT:       Diversity Equity and Inclusion

REPORTS TO:         Director, Diversity Equity and Inclusion

LOCATION:              San Francisco, California 

GRADE:                   5

STATUS:                  Full-time, exempt (37.5 hours per week)

WHO WE ARE: 

 The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia - by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support. 

 At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,700 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease. 

 We warmly invite qualified applicants to consider this opportunity to make a life changing impact on the millions living with Alzheimer’s, their caregivers and those that may be diagnosed with the disease in the future. Read on to learn more about the role, then visit our website www.alz.org to find out more about who we are and why we've been recognized as a Best Place to Work the last eleven years in a row.

POSITION SUMMARY

The Community Engagement Manager is responsible for building relationships with the Chinese community to promote and expand the Alzheimer's Association program and services and increase engagement in the full mission.  The Community Engagement Manager must be fluent in Cantonese and/or Mandarin.  An ideal candidate will have a broad established network in the Chinese community to build and expand our presence and engagement in the Chinese Community and experience recruiting and mobilizing volunteers.  The Community Engagement Manager will help position the Alzheimer's Association widely to increase community awareness about Alzheimer's disease and related dementias.  and engage those disproportionately affected and promote the Alzheimer's Association as the place to turn for all matters relating to Alzheimer's disease and related disorders.

RESPONSIBILITIES

• Implement strategies that build community awareness of the Alzheimer's Association's services and resources in the Chinese community.  Expand the utilization of programs and services in the chapter and partner with colleagues to expand overall reach in the Chinese Community. 
• Serve as a community liaison and spokesperson in relevant community events to build collaborative partnerships with strategic partner agencies to reach new constituents.
• Recruit and train volunteers to deliver common programs, serve as connectors to a new partnership to reach new communities.  
• Schedule, plan, market, and oversee the delivery of core services and community forums to reach and serve the Chinese community
• As a member of the Chapter Helpline Team, provide support to Helpline coverage, offer care consultations and occasional support to walk-in constituents.  Follow all Helpline standards, including crisis support and documentation guidelines. 
• Develop and expand Chinese national and chapter-wide partnerships to meet Key Performance Indicators for our Diversity Equity and Inclusion priorities (KPI-3).
• Serve as a spokesperson for the Association in radio and television interviews that reach the Chinese community.  Collaborate with the communications department in creating strategies to engage the Chinese community on social media platforms and online communication channels (chapter website, e-newsletter, blog)
• Foster community engagement in the whole mission, including advocacy and signature events
• Lead outreach efforts in counties to reach grant goals.  Track and report statistics for grant requirements. 

CULTURE OF COLLABORATION

•  Fully engage in a culture where team collaboration is highly valued
• Work as a team to accomplish, if not exceed, organizational goals in the National Strategic Plan
• Participate in signature fundraising events, The Longest Day and Walk to End Alzheimer's.  Work at least one Walk event on the weekend. 
• Respond to public policy calls to action & participate in advocacy days
• Enhance our culture of diversity and inclusion in all aspects of the job
• Promote and create opportunities for full mission engagement of volunteers. 

QUALIFICATIONS

• Education: Bachelor's degree or equivalent work-related experience
• 3 years of experience and demonstrated success in outreach to the Chinese community.
• Community mobilization and volunteer recruitment and management experience
• Strong organizational and interpersonal skills
• Excellent verbal and written communications skills in Cantonese and/or Mandarin. 
• Deadline and detail-oriented, adaptable, and able to manage multiple projects and tasks
• Ability to work with diverse communities and demonstrate inclusion

PERSONAL CHARACTERISTICS

• Self-starter, including the initiative to proactively identify and refer projects to appropriate staff to assure the advancement of the mission
• Professionalism is maintained in dealings with every level of organization
• Strong collaboration skills
• Integrity
• Creativity

Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, long term care insurance, tuition reimbursement, generous Paid Time Off, 12 annual holidays and Paid Family Leave, as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan.

Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day and an Elder Care Facility Day of their choosing.