Client Service Specialist I (Legal Secretary)
San Francisco, CA 
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Job Description

Paul Hastings is a leading international law firm that provides innovative legal solutions to many of the world's top financial institutions and Fortune Global 500 companies. With a strong presence throughout Asia, Europe, Latin America, and the U.S., we have the global reach and extensive capabilities to provide personalized service wherever our clients' needs take us. As one of the world's leading law firms, we seek dynamic individuals who share our commitment to service, innovation, and professional growth.

We have an immediate opening for a Client Service Specialist I in our San Francisco office.

The Client Service Specialist I provides administrative client services to both internal and external clients.

In this capacity, the Client Service Specialist I will:

  • Maintain a consistent physical presence required to facilitate an interactive and collaborative environment ensuring that assignments, cross-training, and peer level support are optimized to provide seamless support to the practice;
  • Produce professional pleadings and other litigation documents in conformance with applicable local and judge-specific rules, and electronically file with the court as needed;
  • Proofread and redline complex legal documents and correspondence;
  • Facilitate client communications and coordinate client meetings;
  • Coordinate with and delegate to Firm resources including DPS, Williams Lea, Client Service Center, practice support or similar departments in International offices in the handling of tasks and projects;
  • Coordinate administrative functions and facilitate completion of tasks including such as finance/ billing-related tasks, time and expense entry, opening of new matters, client presentations, meetings and other administrative projects as assigned;
  • Maintain calendar, scheduling, expense reports, and travel arrangements, in addition to tracking deadlines;
  • Execute legal practice tasks and projects; maintain client materials in document management system;
  • Apply Litigation subject matter expertise in coordination of legal practice tasks and projects;
  • Understand and support client billing processes including: ensure adherence to time entry protocols and best practices; proofread, edit, and review client bills; application of proper task codes and matter management to support rates, rate changes, write-offs, preparation of expense reporting and audits as required;
  • Manage the legal and administrative practices of attorneys and facilitate service levels that meet client requirements; and
  • Work overtime as required.

Proficiencies:

  • Advanced ability to multi-task and effectively prioritize assignments including the ability to collaborate, delegate and work as part of a team;
  • Must be detail oriented;
  • Excellent written and oral communication skills required with strong ability to meet deadlines and provide results while supporting Firm policy and procedures;
  • Advanced to Expert proficiency in rules of English grammar, spelling and punctuation;
  • Advanced proficiency in MS Word and document editing/comparison applications;
  • Advanced proficiency in MS Outlook and web-based conference call/web-sharing applications;
  • Advanced proficiency in MS Excel and spreadsheet/database applications;
  • Advanced proficiency in MS PowerPoint and presentation applications;
  • Advanced knowledge of time keeping, expense processing and billing;
  • Proficiency in document management applications;
  • Ability to work successfully in a fast-paced environment, both independently and as part of a team; and
  • Proven ability to effectively coordinate with other firm-wide departments with the necessary communication skills to transfer instructions/data, verify results, resolution of conflict and delivery or results.

Qualifications:

  • At least 1+ year of experience supporting a litigation-focused law practice or relevant legal experience (preferred);
  • Knowledge of relevant jurisdictional/court/agency processes and procedures (preferred);
  • Associate's degree or Bachelor's degree (preferred).

Employees will be provided with an excellent career opportunity in a collaborative environment, in addition to a generous total compensation package with the opportunity to earn bonuses based on individual contribution and firm profitability.

The salary wage range that we expect to pay for this position is a minimum of $61,600 and a maximum of $77,100 annually. The actual pay wage may vary based on experience or other relevant factors.

Eligible employees can participate in the Firm's comprehensive benefits program, which include the following:

  • Medical, Dental, Vision, Life/AD&D, Long Term Care, and Short and Long Term Disability
  • Flexible Spending Account and Health Savings Account
  • Healthcare Concierge and Advocacy
  • Voluntary 401k Plan and Profit Sharing
  • 10 Paid Holidays per year and a generous PTO program
  • Family Support including Pediatric Mental Health and Parental Support, Paid Parental Leave, Fertility Benefits, and Breast Milk Shipping
  • Back-up Child Care, Elder Care, and Tutoring
  • Wellness Programs (Employee Assistance Program, Mental Health, and Well-Being Events)
  • Retirement Plan Consulting
  • Anniversary Bonus Program
  • Professional Development Programs
  • Transportation Allowance and Commuter Benefits
  • International Travel Insurance
  • Auto/Home/Legal Insurance
  • Pet Insurance
  • Employee discounts
  • And more!

The Firm has a range of diversity initiatives including our Paul Hastings Affinity Networks (PHANs), Women's Initiative, and PH Balanced. These initiatives provide a firmwide forum to share experiences, as well as an opportunity to participate in a supportive network with common interests to help make life at the firm more inclusive. Learn more about our Global Diversity, Inclusion and Wellness Initiatives .

Paul Hastings LLP is an equal employment and affirmative action employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Pursuant to local ordinances, we will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Ordinance.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
1+ years
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