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Summary:
Individuals in the Infrastructure Engineer II role will need experience with Azure cloud administration, complemented by solid capabilities in general administration of Linux and Windows platforms, infrastructure maintenance, and general cybersecurity experience. The ideal candidate will excel in IT diagnostics and issue resolution, and possess the ability to build, test, and deploy new solution infrastructures. Key responsibilities include optimizing infrastructure performance and supporting our customer support teams under the direction of a senior administrator. Effective communication skills are essential. This role involves collaboration with various technical teams to ensure seamless operations and the delivery of high-quality infrastructure solutions.
Primary Duties and Responsibilities:
Manage and administer Azure cloud environments, including Linux and Windows server configurations, networking, and cybersecurity measures to ensure robust, secure, and efficient operations
Participates in short- and long-term planning efforts with stakeholders IT groups
Provides project cost/time estimates
Works with analysts, architecture, and stakeholders to understand business needs
Ensures completeness of technical requirements and functional architecture analysis for the design and implementation of system business solutions
Identifies requirements gaps or issues
Determines systems specifications, input/output processes and working parameters for hardware/software compatibility
Works with impacted areas to ensure proper communication/review of requirements and integration
Evaluates technical requirements for projects to determine the impact to the infrastructure including equipment redundancy and capacity requirements
Design, develops/builds, and tests solutions or infrastructure solutions to meet business requirement and functional specifications
Coordinates design/development activities of subsystems and integration with larger infrastructure solutions
Installs, configures, and tests infrastructure solutions
Assists in the business process redesign and documentation as needed for new technology
Makes recommendations to improve security and participates in investigations as needed
Adheres to security requirements
Provides audit trails to detect potential security violations
Designs, plans and leads testing efforts and coordinates feedback of test results
Develops cases test plans
Conducts testing to ensure requirements are met
Escalates problems as needed
Build, Deploys and reviews new, modified or enhanced infrastructure components or services
Ensures build and deployment meets client's expectations
Documents and completes knowledge transfer to production support
May coordinate activities
May perform routine maintenance tasks
Assists in establishing requirements, methods and procedures for routine maintenance
Ensures performance meets the present and future needs of the business
Forecasts utilization patterns and identifies modifications or upgrades
Designs reports to identify patterns and trends
Defines and ensures continuous monitoring procedures are set according to the standard procedures and requirements
Recommends changes/enhancements for improved systems availability, reliability and performance
Recommends operational metrics
Analyzes metrics to understand performance and identifies opportunities for continuous improvements
Performs Level 3/4 incident assessment and resolution on infrastructure solutions
Investigates alternative methods to expedite problem resolution.
Recommends procedures and controls for problem resolution or creates temporary solutions until permanent solutions can be implemented
Researches, analyzes and recommends the implementation of software or hardware changes to rectify current problems or similar future problems
Reviews checklists and scripts and updates as needed
May participate in the development of contingency plans including reliable backup and restore procedures
Participates in the identification of vulnerabilities and mitigation plan
Assists in the development of disaster recovery plans with service providers
Supports and helps establish systems environment standards
Works with auditors and security groups to ensure adherence to governance, regulations, and compliance with policies and procedures
Assists in developing SLAs or OLAs
Works with vendors to resolve problems and develop infrastructure solutions
Evaluates vendor solutions to ensure compliance with requirements and cost-effectiveness
Documents new or modified infrastructure solutions, modules, test activities/results and other areas such as error handling
Ensures all documentation is delivered according to specified guidelines
Proofreads documents for accuracy
Provides coaching to team members
Evaluates future technologies and makes recommendations
Bachelor's degree or technical institute degree/certificate in a relevant field or equivalent work experience
Typically requires 5-7 years of relevant technology work experience
Relevant certification is required
Demonstrates knowledge of a broad range of hardware and software products
Experience with general IT concepts beyond their primary discipline
Good analytical and problem solving skills
Good interpersonal skills; effective team player
Good analytical skills with attention to detail
Good presentation skills
Ability to prioritize work load
Understanding of ITSM
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.
For details, visit https://www.virtualfairhub.com/cencora
ScheduleFull time*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.
Affiliated Companies:Affiliated Companies: MWI Veterinary Supply CompanyEqual Employment OpportunityCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@amerisourcebergen.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned