MED-CORE-DGIM

Full Time

78194BR

Job Summary

The Clinical Research Coordinator (CRC) will assist the Principal Investigator (PI) and study team with a newly funded digital health project that uses artificial intelligence to create a "smart" chatbot that helps patients prepare for smoking cessation referrals. The CRC will be responsible for managing the technology updates, revisions, and field testing of a current chatbot developed and managed by the project's technology partner, Open Health Network. After technology revisions are complete, the CRC will work with the PI to oversee a randomized controlled trial testing the efficacy of the chatbot on smoking cessation outcomes for UCSF Health patients and SF Health Network patients. The CRC will direct subject recruitment, respond to requests from potential subjects, schedule interviews, manage interview transcriptions, arranging travel for dissemination meetings, and other essential project tasks, particularly those targeted at recruiting and retaining subjects. The CRC will directly support and report to the project PI. The CRC will assist all study personnel in the creation and maintenance of project databases, Institutional Review Board (IRB) proposals and revisions, progress reports, literature searches, manuscript preparation, and providing general administrative support and project management. The CRC will provide necessary assistance and coordination with the OHN technology team including user-centered design sessions and "training" the chatbot.

The Division of General Internal Medicine (DGIM) has a wide range of clinical, research, and teaching responsibilities. DGIM's mission is to provide high quality and accessible clinical care and medical teaching to physicians in training and to conduct cutting-edge research with respect to health outcomes related to socioeconomic and ethnic factors. The Division has over 70 faculty and more than six independent research groups.


The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)

Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

The Department of Medicine (DOM) is the largest department in the School of Medicine (SOM) here at UCSF, with more than 600 full-time faculty. The mission of the Department includes research, teaching, patient care, and public service. The Department has a decentralized organizational structure across four locations (Mission Bay, Parnassus Heights, San Francisco Veterans Affairs Health Care System, and the Zuckerberg San Francisco General) and approximately 38 divisions. UCSF DOM has consistently ranked among the top four departments of medicine in the country. Authority and accountability of the Department rests with the Department Chair (leads Parnassus Heights site) and directs the Vice Chairs/Chiefs at the SFVAHCS and ZSFG.

The Division of General Internal Medicine (DGIM) is one of the divisions within DOM and SOM. DGIM, one of the larger Divisions in DOM, is home to a spectacular group of faculty, learners, and staff committed to outstanding patient care, research, and education. DGIM is a national leader in clinical care, education, and research, and our mission is to provide high quality and accessible clinical care, train the future leaders of primary care, and to conduct cutting-edge research in wide variety of disciplines, including the aspects of health outcomes related to socioeconomic and ethnic factors. DGIM has more than 75 faculty, almost 45 MSPs/VCPs/post-doctoral trainees, over 70 learners, and 150+ staff (both Campus and Health) and we serve more than 25,000 diverse patients, with expenditures over $33M.

Required Qualifications

• HS graduation and sufficient experience and demonstrated skills to successfully perform the assigned duties and responsibilities; and/or equivalent experience/training
• Proficiency with Microsoft Word, PowerPoint, and Windows
• Excellent verbal and written communications and presentation skills; excellent organizational skills; and excellent interpersonal skills to work effectively in a diverse team
• Excellent analytical and problem-solving skills
• Ability to work effectively in a fast-paced, team-based environment; project management and coordination skills; ability to prioritize tasks and meet multiple deadlines on concurrent projects
• Ability to establish cooperative working relationships with patients, co-workers, & physicians
• Attention to detail; strong interpersonal skills; excellent, effective verbal and written communication skills to coordinate with subjects, team members, other departments and outside institutions; and the ability to multi-task in a fast-paced environment while working with a diverse subject population

Preferred Qualifications

• Knowledgeable of UCSF policies and procedures
• Prior experience with digital health and technology development
• Prior experience in co-authorship of peer-reviewed research articles
• Prior experience with carrying out research from internet sources and PubMed literature searches
• Prior experience in clinical research including knowledge of research methods and design
• Prior experience in conducting patient recruitments by performing telephone and in-person patient interviews
• Prior experience in performing data collection
• Demonstrated tenure/commitment at prior positions
• Prior experience working with both physicians and patients
• Prior experience in using REDCap to create survey/databases
• Prior experience and expertise with EndNote reference manager
• Strong communication, writing and interpersonal skills (oral, electronic and written)
• Prior experience with submission of CHR and the preparation of manuscripts for submission to professional journals
• Prior experience with iMedRIS for CHR submissions
• Ability to take initiative and follow through on projects
• Ability to meet tight deadlines and last minutes requests efficiently and accurately
• Excellent communication - written, verbal and interpersonal
• Demonstrated strong interpersonal skills with diplomacy and ability to interact with members from various levels of an organization
• Prior experience in doing analytical research
• Careful attention to detail
• Demonstrated strong administrative and organizational skills
• Demonstrated commitment to projects and strong initiative
• Agile learner with demonstrated ability to manage several projects simultaneously, respond rapidly to conflicting priorities, creatively problem solve, and handle tasks with high degree of accuracy
• Demonstrated ability to handle confidential information and work with minimal supervision or work independently.
• Have solid knowledge and demonstrated proficiency in using computer systems, software programs of Microsoft Office, especially Excel, PowerPoint, and EndNote
• Demonstrated ability to troubleshoot IT/computer problems
• Prior experience with schedule coordination and arrangements

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Campus

Job Code and Payroll Title

009335 CLIN RSCH CRD

Job Category

Research and Scientific

Bargaining Unit

University Professional Technical Employees - Research Support Professionals Unit (UPTE-RX)

Employee Class

Career

Percentage

100%

Location

Flexible (combination of onsite and remote work), Hybrid, Mount Zion (SF)

Shift

Days

Shift Length

8 Hours

Additional Shift Details

Monday - Friday; 8AM - 5PM PST; Hybrid work model