Not Authorized
You are currently not authorized to access this section.
Please contact your Administrator to change your authorization settings.
Please contact your Administrator to change your authorization settings.
Product Designer
San Francisco, CA
Job Description
As aProduct Designerat JLL Technologies, you will be directly responsible for leading product design activity across multiple products for JLL/T Work Dynamics Technology (WDT) Productized Services, with minimal support. You will support Product Designers with their products and developing practice, contributing new approaches and innovations to the wider design team for consideration and adoption.
Our products are wide ranging, serving end customers and internal teams across sales, leasing, and operations, focusing on demand generation, sales acceleration, and data-driven apps. Your time will vary between design execution across key products, conceptual experience design across a range of initiatives, and strong collaboration with internal stakeholders. You will be customer and insight led in your approach, with a sharp eye for detail and a strong track record bringing products to life with great design.
The resulting experiences will define excellence for our product offerings, combining services, technology and content in ways that engage and delight our customers, online and offline.
Lead the design process from problem discovery through implementation and ongoing measurement of impact, across multiple products with minimal support
Guide and validate design decisions through analytics and research, synthesizing new research methodologies appropriate to different customer and business problem scenarios
Support and mentor Product Designers within the team by overseeing their practice, leading by example and coaching where necessary
Determine the right methods and artifacts that efficiently and effectively communicate design decisions e.g. experience maps, service blueprints, user journey, wireframes, low and high fidelity interactive clickable prototypes
Balance user and business goals to achieve desirable, viable, and feasible solutions
Facilitate engaging and collaborative workshops with senior stakeholders, creating models of good practice and adding value via the introduction of design thinking techniques and environments across JLL Technologies.
Collaborate effectively with product managers, engineers, designers, researchers, data analysts and business stakeholders
Facilitate presentations and reviews to socialize the rationale and insights that informed the design
Sound like the job you're looking for?Before you apply it's also worth knowing what we're looking for:
Knowledge, Skills and Abilities
An inspiring portfolio, representing the process you follow to build insanely great experiences and examples of how you've driven change in culture and working practices
Demonstrable experience creating a user-centered design for a variety of products and business contexts, including B2B & B2C
Ability to create detailed designs, interaction models, information design and UI specifications that bring clarity across design, development and data teams
An in-depth understanding of contemporary UX/UI techniques, design systems, and user research methods
Experience translating web analytics into design initiatives
Proficient with design tools such as Sketch, Figma, Zeplin, Adobe XD
Familiarity with web accessibility standards (WCAG AA)
Prior experience of developing a design-centric working culture in an enterprise level global company (FTSE100 or Fortune 500)
Experience doing hands on user research including but not limited to conducting usability testing sessions
Education and experience
Master's Degree (or equivalent experience) in visual design or interaction design, HCI, psychology, or related disciplines
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Our products are wide ranging, serving end customers and internal teams across sales, leasing, and operations, focusing on demand generation, sales acceleration, and data-driven apps. Your time will vary between design execution across key products, conceptual experience design across a range of initiatives, and strong collaboration with internal stakeholders. You will be customer and insight led in your approach, with a sharp eye for detail and a strong track record bringing products to life with great design.
The resulting experiences will define excellence for our product offerings, combining services, technology and content in ways that engage and delight our customers, online and offline.
Lead the design process from problem discovery through implementation and ongoing measurement of impact, across multiple products with minimal support
Guide and validate design decisions through analytics and research, synthesizing new research methodologies appropriate to different customer and business problem scenarios
Support and mentor Product Designers within the team by overseeing their practice, leading by example and coaching where necessary
Determine the right methods and artifacts that efficiently and effectively communicate design decisions e.g. experience maps, service blueprints, user journey, wireframes, low and high fidelity interactive clickable prototypes
Balance user and business goals to achieve desirable, viable, and feasible solutions
Facilitate engaging and collaborative workshops with senior stakeholders, creating models of good practice and adding value via the introduction of design thinking techniques and environments across JLL Technologies.
Collaborate effectively with product managers, engineers, designers, researchers, data analysts and business stakeholders
Facilitate presentations and reviews to socialize the rationale and insights that informed the design
Sound like the job you're looking for?Before you apply it's also worth knowing what we're looking for:
Knowledge, Skills and Abilities
An inspiring portfolio, representing the process you follow to build insanely great experiences and examples of how you've driven change in culture and working practices
Demonstrable experience creating a user-centered design for a variety of products and business contexts, including B2B & B2C
Ability to create detailed designs, interaction models, information design and UI specifications that bring clarity across design, development and data teams
An in-depth understanding of contemporary UX/UI techniques, design systems, and user research methods
Experience translating web analytics into design initiatives
Proficient with design tools such as Sketch, Figma, Zeplin, Adobe XD
Familiarity with web accessibility standards (WCAG AA)
Prior experience of developing a design-centric working culture in an enterprise level global company (FTSE100 or Fortune 500)
Experience doing hands on user research including but not limited to conducting usability testing sessions
Education and experience
Master's Degree (or equivalent experience) in visual design or interaction design, HCI, psychology, or related disciplines
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Master's Degree
Required Experience
Open
Email this Job to Yourself or a Friend