Psych-ZSFG-Adult-SAAM

Full Time

78345BR

Job Summary

Under the general supervision of the Medical Director and Program Manager, guided by policies and procedures of Zuckerberg San Francisco General Hospital and the Office-based Buprenorphine Induction Clinic (OBIC), the Medical Assistant at OBIC will assist licensed nursing and medical staff in front and back-office tasks in the care of patients with opioid use disorder. The Medical Assistant will play a critical role in the patient experience including optimizing patient flow and working collaboratively with the team to create a patient centered environment. The employee will perform routine weights and measurements, collect and document point of care urine drug screens, assist with patient transport, order routine unit supplies, assist in keeping the clinic clean and orderly, assist in the care and maintenance of equipment and supplies, assist in patient scheduling, patient check-in and check-out, and answer and return phone-calls as necessary. The Medical Assistant will actively participate in tracking quality improvement and quality assurance activities.

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)

Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

The UCSF Department of Psychiatry at Zuckerberg San Francisco General Hospital and Trauma Center (ZSFG) is dedicated to providing culturally competent services to the diverse patient population we serve. Providing a range of clinical services informed by evidence-based practices, the Department of Psychiatry provides care to thousands of patients each year. The Division of Substance Abuse and Addiction Medicine (DSAAM) provides multi-disciplinary consultation and treatment for patients with substance use disorders at San Francisco General Hospital (SFGH). DSAAM provides opiate replacement therapy for heroin and other opiate addiction through the Opiate Treatment Outpatient Program (OTOP) at Ward 93 as a well-established and proven effective methadone treatment program.

Required Qualifications

High School graduation and two years of related experience or an equivalent combination of education and experience.
One year experience as a Medical assistant / Hospital Assistant in a hospital or medical practice.
Active Crisis Prevention Institute (CPI) training within 6 months of hire.
Demonstrated computer familiarity, keyboard skills, computer literacy in programs such as Microsoft Word, Excel, and Outlook.
Active American Heart Association Basic Life Support CPR Certification or completion within 2 months of hire.
Willingness to learn new computer programs as needed to sustain practice operations.
Knowledge and abilities essential to the successful performance of the duties assigned to the position
Strong interpersonal skills and experience with populations diverse in gender, sexual orientation, and ethnicity.
Ability to work cooperatively and communicate effectively with others. Ability to follow oral and written instructions accurately; detail oriented.
Good oral, written, and telephone communication skills. Able to work as a team member in a culturally diverse setting
Demonstrated excellent attendance and reliability.

Preferred Qualifications

Prior experience with EPIC or Avatar electronic health records.
Prior UC experience.
Bachelor's degree in psychology, social work, or other health science or behavioral science.
Experience working in a mental health or substance use disorder treatment setting.
Knowledge of medical and/or psychiatric terminology.
Knowledge of ethical, legal and confidentiality issues pertaining to substance users with severe medical and/or mental illness.
Experience with building rapport with difficult to engage patients.
Demonstrated skill and knowledge of major mental health and substance use disorders.
Willingness to learn and communicate about substance use disorders and medications for addiction treatment.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Campus

Job Code and Payroll Title

009252 HOSP BLANK AST 2

Job Category

Administrative Support

Bargaining Unit

American Federation of State, County and Municipal Employees - Patient Care Technical Unit (AFSCME-EX)

Employee Class

Career

Percentage

100%

Location

San Francisco, CA

Shift

Days

Shift Length

8 Hours

Additional Shift Details

Monday - Friday, 8:30am - 5:00pm