Sales Engineer Analyst
Miami, FL 
Share
Posted 16 days ago
Job Description
Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Sales Engineer Analyst position is responsible for reviewing and improving overall business processes and removing friction and barriers to ensure go-to-market speed but also compliance. This position is responsible for analyzing, documenting, improving, and implementing Sales and Operational processes to best serve all clients in the LAC Region. Managing each engagement as a Project, where multi-functional teams will often come together to commit to deadlines and deliverables set up by the Sales Engineer Analyst.

Specific Responsibilities Include:

  • Review existing process to improve turnaround time and automate, if applicable, to ensure a better service to clients.

  • Provide Business Process Reengineering (BPR) and Continuous Process Improvement (CPI) expertise in LAC Sales activities. Guide, motivate, and work with cross-functional teams to obtain desired results through skillful application of BPR and CPI methodologies.

  • Present, facilitate and lead assigned Sales and Operational process improvements activities using data gathering and analysis, problem solving, and project management skillsets.

  • Provides activity follow-up to monitor the progress of planned improvement implementation to assure timely action, support and achieved expected benefits.

  • Propose, track, and then stablish SLA's when needed to guarantee alignment on task execution.

  • Collaborates with functional areas to develop and maintain performance metrics, measurements, methods, and targets.

  • Coordinates with multiple departments and functions to assure appropriate information flow and understanding of overall process improvement direction.

  • Leverage best practices gained through process improvement activities to other activities which would benefit from implementation.

  • Facilitate continuous process improvement activities to ensure standardization and consistent sales teams processes across LAC.

  • Work with process owners to create and improve Visa's metrics and goals.

  • Develop strong conflict management skills to work effectively with a large range of teams to develop accountability, transparency, and rapid fact-based decision making.

  • Establish processes to ensure appropriate delivery times by internal units (marketing, risk, accounting, finance, and compliance).

  • Create dashboards, presentations, and reports that show the impact and effectiveness of process improvement projects.

  • Sales Productivity, identification, improvement, automation, and standardization of key assigned processes and activities

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications

  • 2 or more years of work experience with a Bachelor's Degree or an AdvancedDegree (e.g. Masters, MBA, JD, MD, or PhD)


Preferred Qualifications

  • 3 or more years of work experience with a Bachelor's Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
  • 1 year of experience, with a BS. In Industrial Engineering, and Process Improvement certification, e.g. Six Sigma
  • Experience in financial institutions preferably with knowledge of business development, process improvements or lean methodology.
  • Project management experience or data analytics experience preferred.
  • Strong analytical skills.Process modeling skills.
  • Proficient with Microsoft Office (Knowledge of Excel, Word, PowerPoint).
  • Proficient with Power Apps and Visio.
  • Discretion combined with poise and professionalism in all communications.
  • Must be able to exercise good judgment regarding information which may be confidential.
  • Must have excellent communications skills both verbal and written in English and Spanish.
  • The ability to operate effectively and efficiently in a challenging with minimum supervision, fast-paced environment.
  • Ability to prioritize work.
  • Attention to details.
  • Solid planning and excellent organizational skills.
  • Data analytical skills.
  • Good interpersonal skills.
Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 96,600.00 to 136,550.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.


Visa is an Equal Opportunity Employer

 

Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
2+ years
Email this Job to Yourself or a Friend
Indicates required fields