In this role, you'll Use strong customer empathy to be a subject matter expert and trusted advisor for your partner's operational goals and challenges, defining and getting alignment on policies, process and procedures Be the liaison between the business and technical teams, ensuring all business requirements are documented, articulate the "what" and "why", and ensure the

In this role, you'll Be a dedicated partner one of our global VPs of Sales. Lead the strategic and operational planning processes for your market segment. Direct the sales forecasting and pipeline council cadences. Act as a senior project manager leading transformational cross functional initiatives (business process, systems, etc). You must get your hands dirty to drive

In this role, you will Coordinate closely with Twilio's Global Public Policy Team and business units to align with company objectives. Coordinate the strategic planning, implementation, and oversight of Twilio's government affairs and public policy initiatives, focusing on key areas such as TCPA, robocalls/robotexts regulations, antitrust matters, privacy and intellectual

In this role, you'll Innovate and evolve security governance programs to anticipate and prepare for future compliance requirements, imposed by governments, industries, and carriers Maintain compliance and audit requirements for routine compliance initiatives, including PCI, SOC2, ISO, HIPAA, among others Monitor and mature risk management practices by developing and imple

In this role, you'll Own the company revenue pacing which involves a deep understanding of core drivers of revenue & ability to translate key drivers to the top line Perform and own several ad hoc financial analyses as they relate to critical business decision making at the finance leadership level Identify, develop, manage, and execute analyses to uncover areas of opport

In this role, you'll Be one of our go to email Subject Matter Experts for anything email related for the business Respond to deliverability related support escalations and deliver expert consultation on specific customer issues via Slack, and internal Zoom meetings. Conduct in depth investigations, reviews, and audits into email sending practices across our dedicated, sha

Collaborate with and establish solid trusted working relationships with team members, Product Management, Commercial Legal, Billing Operations, Order Management, and Finance with the ability to identify policy, process and tooling automation requirements. Act as a trusted advisor during the sales cycle by managing complex contracts and sharing subject matter expertise on

In this role, you'll Operate independently and self sufficiently, while also excelling in team collaboration and leadership when appropriate. Design and implement automated solutions to assess service health trends in order to minimize customer disruption and enhance overall system performance. Build internal tools that streamline software development processes across the

In this role, you'll Design, build, and maintain infrastructure and scalable frameworks to enable data for insights and analysis. Collaborate with stakeholders, analysts, and product teams to understand business requirements and translate them into technical solutions. Architect and implement data solutions using modern data technologies and microservices with cloud based

In this role, you'll Build and maintain scalable, high quality machine learning solutions in production Design and implement tools and procedures to evaluate performance and accuracy of models and data. Work closely with software engineers, build tools to enhance productivity and to ship and maintain ML models Demonstrate end to end understanding of applications and "why"

In this role, you'll Partner with Account Executives to execute pre sales activities including opportunity qualification, discovery, demonstrations, Proof of Concept, RFP responses,and justifying business value. Become an expert builder and evangelist of Segment's products and partner ecosystem. Lead technical evaluations with our prospects to uncover their goals and tech

In this role, you'll Partner with Account Executives to execute pre sales activities including opportunity qualification, discovery, demonstrations, Proof of Concept, RFP responses,and justifying business value. Become an expert builder and evangelist of Segment's products and partner ecosystem. Lead technical evaluations with our prospects to uncover their goals and tech

In this role, you'll Serve as the specialists that help enable customer supporting teams on new products and features. Influence product and business teams to improve product supportability and collaborate with delivery teams to understand needs and deliver enablement. Construct data, evidence, and anecdotal based business cases and provide design recommendations to influ

In this role, you'll Lead the Toll Free Verification Operations team, which is responsible for onboarding and reviewing Toll Free Verification submissions and ensuring they are compliant on Twilio's platform with Twilio's Acceptable Use Policy and/or Messaging Policy, as well as with current carrier and provider guidelines. Ensure your teams deliver excellent performance

In this role, you'll Be the "go to person" for sales management in your supported territory for value related expertise and activities Partner with sales management, sales engineering, customer success and other pre and post sales functions to grow the amount of value related activity in your region. Develop and deliver compelling, CFO ready business case presentations an